Idea in Action Submission for the Center's What, When, Where, Why and How Guide to Recruitment, Retention and Workforce Development
Organization size
172 beds
Program/Initiative Description
Caught Caring, Excellence and Spot Recognition awards recognize staff and volunteers who
demonstrate caring acts beyond the level of courtesy, outstanding achievements
beyond standard job requirements or employees suggestions that are utilized for
improvement in the work process or customer service.
Establishment of Program/Initiative
1997
Workforce Problem the Program/Initiative Was Designed to Address
Recognition for excellence above job expectations.
Major Objectives
Recognize employees and
help with morale improvement.
Significant Results
Employees recognized by
peers as well as management staff, a better work environment.
Limitations or Problems Encountered
None identified.
Estimated Cost of the Program, to Date
N/A
Advice to Other Organizations That May Want to Start a Similar Program
Try it! It helps morale
Contact Name: Cynthia Honeycutt
Title: Human Resources Director and Nursing
Executive
Telephone: (423) 265-2271
Fax: (423) 785-3494
Email address: cynthia.honeycutt@state.tn.us
Contact Name: Charlynne
Parson
Title: Nursing Executive
Telephone: (423) 265-2271
Fax: (423) 785-3494
Email address: charlynne.parson@state.tn.us
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