Many hospitals are experimenting with creative, flexible
scheduling to accommodate employees’ busy schedules. Pilot programs typically
begin with nursing staff, where the challenges (and potential rewards to staff
and organization) are greatest.
Western Maryland Health
System improved patient satisfaction and retention rates dramatically after
just one year with their self-scheduling program. Click
here to read about their experience, compliments of the Maryland
Hospital Association’s Ideas in Action web pages.
Wisconsin Association of Homes and Services for
the Aging has published a retention guide with an entire chapter devoted to
tips and how-to’s for introducing new scheduling options. Click here for more.
The chief nursing
executive of Roper St. Francis Healthcare in Charleston, South Carolina reports
excellent results from implementing a plan the system calls DreamSchedule. Her
story is online at HealthLeaders.com (healthleaders.com/news/feature51859.html).
Have your own
success story to share? Send a it to Bill
Jolley, THA, at bjolley@tha.com or 615-256-8240.
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